The Bay of Arcachon

🙋 Frequently asked questions

• Can I bring my own bike?

  

  Of course! You can participate in any tour with your own bicycle or rent one. However, we recommend renting because not all spare parts are the same, and only with our bikes can we guarantee the best mechanical assistance.

• What kind of assistance will I have during the trip?

  

  You will always have an emergency phone number to refer to. In self-guided trips, you should be able to perform minor repairs, like replacing a tube in case of a puncture, or fixing a dropped chain, but you can always count on local assistance for more serious breakdowns.

• How do I know if a tour is within my capabilities?

  

  We classify tours on a scale from 1 to 5 based on length, elevation, and complexity of the itinerary, but if you have doubts, contact us and we will help you find the most suitable journey for you.

• What is the cost of renting bicycles?

  

  The rental cost varies depending on the bicycle model and the duration of the tour. For some tours, we offer the possibility to rent different types of bicycles. During the purchase process for each route, you will be asked to indicate your preferred bike type and the corresponding price will be shown, so you can choose freely and without surprises.

• Are rented bikes equipped with accessories like lights or bags?

  

  Yes, rented bicycles are equipped with all necessary accessories to comply with road traffic regulations (lights, bell, etc.). A lock, repair kit, and a bag to carry everything you need for a day in the saddle are always included in the rental. Additionally, we offer the option to request extra accessories based on your needs.